terms of service
these terms cover your use of the small shop playbook and anything you buy from us. by using the site or buying a play, you agree to them. plain english — but a general template, so have a professional review it if you need legal certainty.
what we sell
digital downloads — plain-english guides ("plays") delivered as files, for information and education. you're responsible for how you use what you learn.
your license
when you buy a play, you get a single-user license: it's for you and your business. you can't share, resell, redistribute, or repackage the files. the content stays our intellectual property.
payment & refunds
prices are listed on each product and charged at checkout. because the products are instant digital downloads, all sales are final once downloaded — see our refund policy for the details and how we fix genuine problems.
fair use
please don't misuse the site — no copying our content, no trying to break or scrape the store, no reselling our work as your own.
no guarantees
our guides are honest, practical advice, but every business is different and we can't promise specific results. the plays are provided "as is," and we're not liable for how things turn out when you apply them. ai tools and their features change — always check the live source for current details.
where this applies
we're based in canada, and these terms are governed by canadian law.
these terms can change
we may update these terms now and then; the version on this page is the current one.
questions
email info@thesmallshopplaybook.com.